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Fusion BPO Services

15 Old Hope Road, , Kingston, 5, Jamaica

Fusion BPO Services
About Fusion BPO Services

Established January 2004

Fusion BPO Services INC is a multinational BPO company. The services offered by the company are outbound and inbound call centres, tech support services and back-office services to name a few. Some of the other services we provide are:

  • Live Chat Support
  • Collection Services
  • Automation Solutions
  • Quality Assurance
  • Work -at-Home Solutions

The company has over 6,000 employees spread across 16 locations in 8 countries and has been operating for over 30 years. Their clients are of great renowned and span over many industries

Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, artificial intelligence, machine learning and the chatbot to mention a few.

Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum.

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