Fusion CX

Fusion CX

Outsourcing and Offshoring Consulting

Canton, Ohio 28,570 followers

Global CX Management & Business Process Management Company.

About us

Fusion CX is one of the fastest-growing providers of Business Process Management & Global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer service excellence. Our operations are powered by cutting-edge AI & ML-enabled digital solutions to maximize efficiency, performance, and overall workspace experience. This has empowered us to infuse our customizable services with technological innovation to ensure meaningful customer engagements and superior CX deliveries.

Website
https://www.fusioncx.com
Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Canton, Ohio
Type
Privately Held
Founded
2004
Specialties
BPM Solutions, CX Management, Artificial Intelligence, Cognitive Automation, Digital Transformation, Social Analytics, Quality Assurance, Business Process Management, Data Annotation Services, Call Center, Business Process Outsourcing, Debt Collection Services, Tech Support, App Support Call Center, ECommerce Support, Industry specific BPO Services, and BPO Services

Locations

  • Primary

    4877 Higbee Ave NW

    2nd Floor

    Canton, Ohio 44718, US

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  • 507 Place d´Armes

    Bureau 1000

    Montreal, Quebec H2Y 2W8, CA

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  • 601 & 602 Orient Square Bldg.

    Emerald Avenue, Ortigas Center,

    Pasig City, Manila 00000, PH

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  • Y9, EP Block

    Sector V, Salt Lake City

    Kolkata, West Bengal 700091, IN

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  • 4775 Peachtree Industrial Blvd

    Peachtree Corners, Georgia 30092, US

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  • 515 Oakland Rd

    Forest City, North Carolina 28043, US

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  • 791 Park of Commerce Blvd

    Boca Raton, Florida 33487, US

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  • 153 Orange St

    Kingston, Kingston, JM

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  • Edificio Camacol, Cl. 49B #21

    Laureles – Estadio

    Medellin, Antioquia, CO

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  • Av. Prisciliano Sanchez #519 L-36 col

    Palmar de Aramara, Puerto Vallarta 48314, MX

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  • 7th Floor Robinsons Cybergate 6000 Cebu City Central Visayas

    Cebu, Cebu, PH

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  • 33 Avenue Hasan Sghir, 5ème étage

    Casablanca, Casablanca 20200, MA

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  • Twin Towers, Bulevardi ”Deshmoret e Kombit”, Kulla e pare, Zyra A1, A2, A3 dhe A4, Kati 13

    Tirana, Tirana 1001, AL

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  • No 919, 9th Floor, Rupa Solitaire, A1 Sector 1, Millennium Business Park, Mahape

    Mumbai, Maharashtra 400710, IN

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  • Office No 44, H Block, Floor 2nd, Sector 63

    Noida, Uttar Pradesh 201301, IN

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Employees at Fusion CX

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